TERMS & CONDITIONS

Drone Ace Academy Terms and Conditions

Effective Date: 01 January 2025

These Terms and Conditions (“Terms”) govern your access to and use of Drone Ace Academy’s websites, training portals, student login areas, community areas (if any), and related services (collectively, the “Service”).

Operator / Legal Entity. The Service is operated by Connolly Aerial Services, LLC (“Company,” “we,” “us,” “our”). Drone Ace Academy® is a USPTO registered trademark of Connolly Aerial Services, LLC.

By visiting the Service, creating an account, enrolling in any course, using any app features (if any), downloading materials, participating in community features, and/or purchasing something from us, you agree to be bound by these Terms and the Privacy Policy (incorporated by reference). If you do not agree, do not use the Service.

Educational use only; no legal advice; no professional services

Any information we provide—whether in videos, writing, downloads, live sessions, community posts, messages, or otherwise—is for general educational and informational purposes and does not constitute legal advice. You are responsible for verifying rules and requirements using primary or official sources and for consulting a qualified attorney regarding your specific situation.

The Service may include training on mapping, photogrammetry, inspection workflows, or similar topics. The Service is not a substitute for state-licensed professional engineering or land surveying services, and nothing on the Service is an offer to provide such services.

Important notices about guarantees and refunds

First-attempt test fail guarantee (if offered). Certain paid courses may include a “first-attempt test fail guarantee” benefit (for example, reimbursement up to $175 or a stated amount if you fail the corresponding FAA knowledge test on your first attempt). If offered, the controlling eligibility criteria will be stated on the applicable sales page and/or checkout page. Typical requirements may include proof you took the test, proof you failed on the first attempt, and proof you completed (i) 100% of the course and (ii) required practice exams or quizzes at the stated score thresholds (85%) within the stated timeframe.

If your purchase is refunded for any reason, you are not eligible for a first-attempt test fail guarantee tied to that same purchase.

30-day satisfaction refund (unless stated otherwise at checkout). Unless a different policy is shown at checkout or on the product page, you may request a refund within 30 days of purchase for paid courses. We reserve the right to deny a refund if a substantial portion of the course has been consumed (for example, completion above 80%), if completion certificates have been issued, or if we reasonably determine refund abuse, fraud, or repeated excessive refund behavior.

External exam fees are paid to testing providers. FAA knowledge test fees are generally charged by Knowledge Testing Centers and are not paid to Drone Ace Academy. The FAA has publicly stated the initial aeronautical knowledge test cost is approximately $175.

Free courses, free resources, and promotional items

Free courses or free resources (downloads, checklists, guides, webinars, articles, or similar materials) may be offered at no charge at a given time. We may stop offering free access, add paid tiers, limit time access, or discontinue any free materials at any time.

All free and paid course content and downloads remain our intellectual property (or the intellectual property of our licensors). You may not copy, distribute, resell, publish, edit, extract, decompile, reverse engineer, scrape, or otherwise use our content beyond the intended personal study use described in these Terms.

If we ship promotional items (“swag”) or free physical items, availability is not guaranteed. Delivery timelines depend on third parties and events outside our control. We may limit quantities, geographies, eligibility, or discontinue shipping at any time.

Lifetime access meaning

If a product is described as providing “lifetime access,” it means access for as long as the Company continues to operate and continues making that product available in a commercially reasonable manner. It does not mean your lifetime, and it does not guarantee that every feature, instructor, platform, format, lesson order, or media file will remain unchanged forever.

Changes to the Service and Terms

We may update these Terms by posting an updated version on the Service. Your continued use after changes become effective constitutes acceptance of the updated Terms.

We may modify, suspend, or discontinue any part of the Service (including course content, features, availability, pricing, promotions, and coupon codes) at any time.

Eligibility and online store terms

By using the Service, you represent that you are the age of majority in your jurisdiction, or that you have consent from a parent/legal guardian to use the Service and they are responsible for your activity.

You may not use the Service if you are under 13 years old. This threshold is used to reduce collection and processing risks associated with children’s online privacy obligations in the United States.

You may not use the Service for illegal or unauthorized purposes, and you may not violate laws in your jurisdiction, including copyright laws.

You must not transmit malware, worms, viruses, or destructive code.

A violation of these Terms may result in immediate termination of your access to the Service.

Geographical scope and “European Region” access restriction

The Service is intended primarily for individuals and organizations in the United States. Most training materials are designed around U.S. Federal Aviation Administration rules and U.S. operational realities.

We do not target marketing to individuals located in the European Union/EEA and we do not intend to collect personal data from individuals located there in connection with offering goods/services to them. Under GDPR territorial scope concepts discussed by the European Data Protection Board, “targeting” EU individuals (offering services to them or monitoring behavior) is relevant to whether GDPR can apply to organizations not established in the EU.

If you are located in the EU/EEA, you must not create an account, enroll in a course, or otherwise provide personal data through the Service. If we become aware we have collected personal data from an individual located in the EU/EEA, we may delete that data and close the associated account.

General conditions; service refusal; account termination

We reserve the right to refuse service to anyone for any lawful reason at any time.

We may suspend or terminate accounts, revoke access, and delete or restrict associated data at our discretion, including for suspected fraud, policy violations, misuse of content, account sharing, disruption, harassment, or behavior that creates legal, security, or safety risk.

Payments and payment processing

We may use third-party payment processors to accept payments. Payment processing is governed by the terms and privacy policies of those processors. We do not control their systems.

You agree to provide current, complete, and accurate purchase and account information and to promptly update it so we can complete transactions and contact you as needed.

We may refuse, cancel, or limit orders that appear to be placed by dealers, resellers, distributors, or parties seeking to share access or redistribute content.

Accuracy, completeness, and timeliness of information

We do not guarantee that content on the Service is perfectly accurate, complete, or current. Regulations, FAA policies, testing vendor systems, and industry practices can change. You assume the risk of relying on the Service without verifying against primary sources.

Historical information may appear on the Service. Historical information is provided for reference and may not be current.

Products and services

Certain products or services may be offered exclusively online. Availability and features may change without notice.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained will meet your expectations, or that errors will be corrected.

Optional tools and third-party services

We may provide access to third-party tools or integrations. We provide those tools “as is” and “as available,” and we are not responsible for them.

Your use of third-party tools is at your own risk.

Third-party links

The Service may include links to third-party websites or resources. We are not responsible for third-party content, products, services, or policies. Any dealings with third parties are between you and them.

User content, comments, and submissions

If you submit content to the Service (for example, reviews, testimonials, messages, comments, community posts, images, or other materials) (“User Content”), you represent you have the rights to submit it.

You grant us a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, modify, publish, display, distribute, and otherwise use your User Content to operate, improve, promote, and secure the Service, subject to applicable law and our Privacy Policy.

We may remove User Content at our discretion, including content that is unlawful, abusive, defamatory, misleading, obscene, infringing, or otherwise objectionable.

Privacy

Your submission of personal information through the Service is governed by our Privacy Policy.

Errors, inaccuracies, and omissions

The Service may contain typographical errors, inaccuracies, and omissions relating to product descriptions, pricing, promotions, offers, shipping, transit times, availability, and similar items. We may correct errors and update information at any time without prior notice, including after an order is submitted.

Prohibited uses and content protection

You are prohibited from using the Service or its content:

- for unlawful purposes

- to violate regulations, rules, or laws

- to infringe our intellectual property or the rights of others

- to harass, abuse, defame, intimidate, discriminate, or threaten

- to submit false or misleading information

- to upload or transmit malicious code

- to collect or track the personal information of others without authorization

- to spam, phish, pharm, pretext, spider, crawl, harvest, scrape, or reverse engineer

- to interfere with or circumvent security features, access controls, or digital rights management

- to copy or extract quiz banks, testing logic, or protected training content

No scraping / automated access. You may not access the Service via bots, spiders, crawlers, or automated means without written permission.

Single-student license. Each individual account is for one student only unless you have a written enterprise/team license agreement. Account sharing is prohibited. If we determine you are sharing access, we may revoke access without refund and require deletion of downloaded materials.

No derivative works. You may not translate, re-record, re-brand, sell, publish, share, or create derivative works based on our content, including translations, AI voice-overs, subtitles, or logo swaps, without our express written permission.

Intellectual property; license grant

All Service content (videos, text, images, trademarks, logos, downloads, quizzes, and course structure) is owned by us or our licensors and is protected by intellectual property laws.

Enrollment does not transfer ownership. Upon purchase, you receive a limited, non-exclusive, non-transferable, revocable license to access the purchased course(s) for your personal, non-commercial study.

Enforcement; injunctive relief

Unauthorized use of our intellectual property may cause irreparable harm. We reserve the right to seek injunctive relief and all other remedies available under law and equity to protect our rights.

Disclaimer of warranties

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that results obtained from the use of the Service will be accurate or reliable.

The Service and all products and services delivered through the Service are provided “as is” and “as available,” without warranties of any kind, either express or implied, including merchantability, fitness for a particular purpose, durability, title, and non-infringement, to the maximum extent permitted by law.

Limitation of liability

To the maximum extent permitted by law, in no event will the Company, its owners, directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, lost savings, loss of data, business interruption, or replacement costs, arising from your use of (or inability to use) the Service.

Where liability cannot be excluded, our liability is limited to the maximum extent permitted by law, and where permitted, will not exceed the amount paid by you to us in the 12 months preceding the event giving rise to the claim.

DMCA / IP takedown notice

If you believe material on the Service infringes your copyright, send an email to [email protected] with the subject line “DMCA Notice” and include information sufficient to identify the copyrighted work and the allegedly infringing material, along with your contact information, a good-faith statement, an accuracy/perjury statement, and your physical or electronic signature, consistent with U.S. Copyright Office guidance.

Affiliate program terms (if applicable)

If we offer an affiliate program, participation is subject to these Terms and any affiliate-specific terms provided in the affiliate portal or affiliate agreement.

We may approve, reject, suspend, or terminate affiliates at our discretion. Commissions may be reversed for refunds, chargebacks, fraud, or violations.

Affiliates may be restricted from paid ads, coupon sites, email/SMS lists, and other traffic sources without written permission. Affiliates are responsible for complying with applicable advertising laws, including disclosing “material connections” where required by the FTC’s endorsement guidance.

Community features (if applicable)

If the Service includes a community, we may create a member profile for you to support community participation. Community features may include leaderboards, points, tiers, perks, and public visibility of certain profile elements.

We may change or remove points, perks, tiers, leaderboards, or community features at any time without notice, and we are not responsible for system failures that mis-assign points.

AI study tools (if applicable)

If the Service includes AI-based study aids, you acknowledge:

- AI output may be inaccurate or misleading and is for study assistance only.

- Do not use AI output for safety-critical operational decisions.

- You must not submit copyrighted, confidential, or restricted materials you do not have rights to submit.

- We may monitor usage to enforce integrity, security, and policy compliance.

Indemnification

You agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, employees, contractors, licensors, service providers, and agents from any claim or demand (including reasonable attorneys’ fees) arising out of your breach of these Terms, your violation of law, your User Content, or your violation of any third-party rights.

Severability

If any provision of these Terms is held unlawful, void, or unenforceable, the remaining provisions remain in full force and effect.

Termination

These Terms are effective unless and until terminated by either you or us. You may terminate by ceasing to use the Service. We may terminate or suspend your access at any time if we determine, in our discretion, that you violated these Terms or created risk to the Service, the Company, or others.

Upon termination, you must stop using the Service and delete downloaded materials to the extent required by these Terms.

Provisions that by their nature should survive termination will survive, including intellectual property, disclaimers, limitation of liability, indemnification, and deletion obligations.

Entire agreement

These Terms, together with the Privacy Policy and any posted policies or product-specific terms, constitute the entire agreement between you and us regarding the Service and supersede prior agreements and communications relating to the Service.

Governing law

These Terms are governed by the laws of [State], without regard to conflict-of-laws principles. Venue for permitted court actions will be [County, State], unless applicable law requires otherwise.

Changes to these Terms

We may update these Terms by posting changes on the Service. Continued use after posting constitutes acceptance of the changes.

Contact information

Email: [email protected]

Mailing Address: PO Box 173 Clinton MA 01510